Delivery & Return

Get free delivery when you shop over 3,000৳.
Pick a delivery time that suits your schedule — easy, fast, and hassle-free.

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Delivery Options Overview

My Suits Boots proudly delivers to every corner of Bangladesh, ensuring our customers receive their orders no matter where they are located.

Delivery Partners:
At My Suits Boots, we’ve teamed up with trusted delivery partners like Steadfast, Red X, Pathao Courier, Sundarban Courier, SuredEx and J&T Express to make sure your order reaches you safely and on time, wherever you are in Bangladesh.

How Your Favourite Products Reach You :

1. Confirm Your Purchase & Select Delivery

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2. You Will Receive an Order Confirmation Message

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3. Your Order On the Move!

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4. Receive Your Package at Your Doorstep

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Delivery Details:
small items

For small Products:
Inside Dhaka 1–3 working days
Outside Dhaka3–7 working days
Inside Dhaka60৳
Outside Dhaka120৳

Return Options Overview

“If you’re not completely satisfied, you may qualify for a return or refund. Contact us immediately, and return the product through the same delivery person (delivery fees may apply).” subject to the conditions below.

Eligibility for Return ✅
small items

You may request a return if:Cost
You received a damageddefective, or wrong itemFree
The item is unusedunworn, and in its original packaging
Please call us immediately upon receiving the product if there is any problem.
You provide clear photographic/videographic proof of the issue

📌 Note: We do not accept returns for size-related issues unless there was an error on our part (wrong size delivered).

Non-returnable Items ❌
large items

Standard delivery Get it in 2 working days
Used or worn products
Items without original packaging or tags
Discounted or clearance sale items (unless damaged)
Custom-made or personalised products

“If the fault is on our side (e.g., wrong/damaged item), delivery charges will not apply for returns. For all other cases, return delivery fees are the customer’s responsibility.”

💸 Refund Process
small items

📌 We will refund your payment using the same method you used to send it, within 7 business days.

Exchange or Return of Goods

At this moment exchange is not possiable

FAQs

My order hasn’t arrived yet. Where is it?

Dear Valued Customer,

Thank you for reaching out, and we sincerely apologize for the delay in your order. We understand how important it is for you to receive your purchase on time.

Your order is being shipped via RED X Courier, and we are actively tracking its status. Sometimes, delays can occur due to high shipment volumes or logistical challenges.

Here’s how we can help:

  1. Check Status: Please share your order number, and we’ll provide a real-time update from RED X.
  2. Escalate if Needed: If there’s an unusual delay, we’ll contact RED X directly to expedite delivery.
  3. Compensation: If the delay is due to our oversight, we’ll offer a discount or refund as a goodwill gesture.

We truly appreciate your patience and trust in My Suits Boots. Rest assured, we’re committed to resolving this promptly. Please reply with your order details, and we’ll take immediate action.

Warm regards,
[Your Name]
Owner, My Suits Boots
Contact:Email: [contact@mysuitsboots.com / WhatsApp: +8801890249183]  Location: Dhaka, Bangladesh

Do you deliver on public holidays?

“Yes, we deliver on most public holidays across Bangladesh! However, delivery times may vary slightly due to increased demand or local conditions. For urgent orders or specific delivery queries, feel free to message us—we’re happy to assist.

Do you deliver to my postcode?

“Thank you for your interest in My Suits Boots! We currently deliver across Bangladesh, including your area. To confirm availability for your specific postcode, please share your location details with us via WhatsApp/Call at [+8801890249183] or message us on [Facebookhttps://www.facebook.com/mysuitsbootsbd].

What is your return policy if I’m not satisfied?

If you’re not completely happy with your order, you may qualify for a return or refund. Just contact us immediately and return the product through the same delivery person (delivery fees may apply). and contact us- Email: [contact@mysuitsboots.com / WhatsApp: +8801890249183]

Online store of household appliances and electronics

Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.

A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required. It’s content strategy gone awry right from the start. If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.

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